RETURN TO BASE WARRANTY

ALL CP CARTON SHREDDERS ARE COVERED BY 12 MONTHS RETURN TO BASE WARRANTY AGAINST MANUFACTURING DEFECTS.

(THIS DOES NOT COVER ROUTINE MAINTENANCE OR CLEANING OF MACHINES).

IN THE EVENT OF A PROBLEM, UPON CONTACT FROM YOU WE WILL TRY TO ASSESS THE PROBLEM BY TELEPHONE AND AN ENGINEER MAY BE ABLE TO GIVE ASSISTANCE FOR YOU TO SOLVE THE PROBLEM.

IF THIS IS NOT THE CASE, MACHINE HAS TO BE RETURNED CARRIAGE PAID.THE CHARGE FOR THIS IS £45.

(WE DO NOT USUALLY ARRANGE COLLECTION AS CARRIERS CHARGE EXTRA FOR THIRD PARTY COLLECTIONS).

UPON RECEIPT OF MACHINE, IT WILL BE INSPECTED BY AN ENGINEER TO ASSESS THE NATURE OF THE PROBLEM AND WHETHER WARRANTY APPLIES.

IF WARRANTY APPLIES, MACHINE WILL BE REPAIRED AND RETURNED TO YOU FREE OF CHARGE.

IF WARRANTY DOES NOT APPLY, AN ESTIMATE FOR REPAIR WILL BE GIVEN AND ONCE APPROVED & REPAIRED, MACHINE WILL BE RETURNED FOR WHICH A CARRIAGE CHARGE OF £45.00 + VAT WILL APPLY TO STANDARD MAINLAND UK LOCATIONS.

PLEASE NOTE VERY FEW PROBLEMS OCCUR WHEN ROUTINE MAINTENANCE & CLEANING IS CARRIED OUT WHICH IS FAIRLY MINIMAL. MAINTENANCE VIDEOS ARE ALSO AVAILABLE TO ASSIST. PLEASE REQUEST IF REQUIRED AT TIME OF PURCHASE.

THANK YOU

THE WAREHOUSE.COM LTD